Our Service Offerings
Balkan Analytical is committed to ensure that the instruments we represent deliver the optimal performance they are capable of. Our service team of factory trained engineers perform onsite maintenance, service, calibration and troubleshooting to keep your instrumentation in good working order.
We offer a flexible and comprehensive service package to protect your investment, eliminate unplanned repair charges and reduce equipment downtime. Our goal is to do our absolute best to maximize the availability and efficiency of your hardware.
Our Coverage Plans
| PREMIUM* | STANDARD | BASIC |
| Priority Response | Fast Response | Fast Response |
| 2 times preventive maintenance + annual calibration | 2 times preventive maintenance + annual calibration | 2 times preventive maintenance |
| Unlimited service calls | Unlimited service calls | 3 times service calls |
*Inclusive of parts at no charge (Premium Package only - subject to terms and conditions)
Ad-hoc onsite service is also available on a pervisit basis and includes costs associated with travel, onsite labor and the cost of replacement parts not covered under an existing warranty. We can even offer service and support for many products not directly sold by our company.
Click here to contact us today to find out how we can work for you.
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| © 2011 Balkan Analytical Group Sh.p.k.| All rights reserved |
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